What People Ask Before Buying Fine Jewelry
Buying fine jewelry is a personal journey — one that blends emotion, craftsmanship, and trust. Whether you’re investing in a diamond tennis bracelet, an eternity band, or a custom-made necklace, the process should feel exciting and transparent. At Capucelli, we take pride in guiding our clients through every step, ensuring clarity and confidence in each decision.
One of the most common questions we receive is about the nature of our diamonds. We offer both natural and lab-grown options, each carefully selected for brilliance, fire, and exceptional quality. Our diamonds are typically F–G in color and VS–SI in clarity, handpicked by our gemologists to ensure that every stone sparkles with life.
Clients also often ask about gemstones — and yes, all of our gemstones are 100% genuine, sourced responsibly from trusted suppliers. Each piece includes a Certificate of Authenticity confirming its origin and quality. The same standard applies to our gold: we use only solid 14K and 18K gold, never plated, ensuring lasting beauty and durability.
Our jewelry is crafted in both Italy and New York City, combining Italian artistry with New York precision. Many of our diamonds and gemstones are certified by a GIA gemologist through the Gemological Appraisal Laboratory of America, an institution affiliated with the GIA Alumni Association and the National Association of Jewelry Appraisers.
Customization is at the heart of what we do. Many clients come to us seeking something unique — a piece that tells their story. Whether you’re designing an engagement ring, reimagining a family heirloom, or creating something entirely new, our experts at the GIA Building in NYC’s Diamond District will bring your vision to life.
Sizing is another area where customers often seek guidance. We offer complimentary ring sizers and personalized assistance to ensure a perfect fit. Most rings and bracelets can also be resized after purchase, giving you peace of mind if adjustments are ever needed.
Because each Capucelli piece is handcrafted to order, our custom and made-to-order jewelry is final sale. However, our commitment to service doesn’t end with your purchase — we proudly offer post-sale support, including repairs and adjustments when necessary.
Production typically takes two to three weeks, as every detail is crafted with care. Ready-to-ship pieces are sent within one to two business days, and all shipments are fully insured until safely delivered to your door.
We also understand that value matters. That’s why we offer seasonal promotions and exclusive discounts. Every piece is priced fairly, reflecting Capucelli’s philosophy of offering fine jewelry at wholesale pricing — without ever compromising quality or integrity.
Finally, clients love knowing that they can meet us in person. Our Diamond District showroom, located inside the GIA Building in New York City, welcomes visitors by appointment only for private consultations.
At Capucelli, our mission is simple: to make buying fine jewelry a confident, transparent, and deeply personal experience. From the first sketch to the final polish, every creation reflects the artistry, heritage, and honesty that define who we are.
